I was in Bangalore yesterday and the flight back to Mumbai was booked by a friend I am working with. The airline, Indigo, requires a copy of the credit card that was used to book the ticket – if you haven’t used your own card.
I only had a copy of the front of the card – and the call center told me I would not be able to board. I was halfway to Devanahalli, I decided to take my chances. At the Indigo counter, the lady told me that it was good enough – all they were told was to ensure they had seen something where all the numbers were visible.
She also told me an interesting story: A customer had shown her a photograph of a card taken on a mobile phone! And that was fine, she said, because it met the rules.
Hey, a reasonable use for technology to solve problems, despite regulation.
