(As per SEBI circular number SEBI/HO/IMD/IMD-II CIS/P/CIR/2021/0685 dated 13th December, 2021 under Annexure B)
Data for the month ending September 2024
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.